General info
The official troubleshooting page for Pokemon Home now covers what happens if your Premium subscription expires after you've transferred Pokemon to Premium boxes, as. The same thing has happened to me every time i go on pokemon home it says another device is using it i checked all the devices i have and it still doesn't work Created 03:29 AM Reply.
Premium plan subscriptions
Transferring Pokémon
Trading Pokémon
Additional features
General info
What is Pokémon HOME?
Pokémon HOME is a cloud service that can be accessed through Nintendo Switch and compatible mobile devices. With Pokémon HOME, you can move Pokémon between compatible games, trade Pokémon on the go, collect Pokémon HOME Points, receive special Mystery Gift Pokémon, and more.
By linking the same Nintendo Account to both the Nintendo Switch version and mobile version of Pokémon HOME, you’ll be able to access the same Pokémon Boxes on both versions! For additional details, please review our information about Pokémon HOME or visit the Pokémon HOME homepage.
Which games are compatible with Pokémon HOME?
The Nintendo Switch version of Pokémon HOME supports connectivity with the Nintendo Switch games Pokémon Sword, Pokémon Shield, Pokémon: Let’s Go, Pikachu!, and Pokémon: Let’s Go, Eevee!
Both the Nintendo Switch version and mobile device version of Pokémon HOME support connectivity with the Nintendo 3DS software Pokémon Bank.
There are plans to support Pokémon GO in the future as well.
What are the requirements for Pokémon HOME?
To take advantage of everything that Pokémon HOME has to offer, you will need the following:
- Pokémon HOME on Nintendo Switch and/or smart device
- Nintendo Account (required for Nintendo Switch version; highly recommended for smart device version)
- Any of the following titles: Pokémon Sword, Pokémon Shield, Pokémon: Let’s Go, Pikachu!, Pokémon: Let’s Go, Eevee!, Pokémon Bank
Please note that a Nintendo Switch Online membership is not required to use Pokémon HOME.
Is a Nintendo Account required to use Pokémon HOME?
Pokemon Home Troubleshooting Chart
A Nintendo Account is required to use the Nintendo Switch version of Pokémon HOME.
A Nintendo Account is not required for the smart device app, but it is highly recommended that you create or link a Nintendo Account the first time you connect to Pokémon HOME on a smart device. With a linked Nintendo Account, you will be able to view battle data and access your Pokémon and any Premium Plan features (if purchased) on a linked Nintendo Switch version of Pokémon HOME as well.
Can I access Pokémon HOME on multiple smart devices or Nintendo Switch consoles?
When linked to a Nintendo Account, you can access your Pokémon HOME account from one smart device and multiple Nintendo Switch consoles.
Pokémon HOME on Nintendo Switch is tied to your Nintendo Account, so you can connect with any Nintendo Switch console that your Nintendo Account is associated to. For example, if your Nintendo Account is linked to two different Nintendo Switch consoles, you can use your Nintendo Account on either console to connect to your Pokémon HOME account.
Each Pokémon HOME account is limited to one smart device at a time. Linking your Nintendo Account to Pokémon HOME on a new smart device will transfer your information to the new device. In this case, your information would still be accessible through your Nintendo Switch console(s), but it would no longer be accessible from the old smart device.
What is the difference between the Nintendo Switch version and the smart device version of Pokémon HOME?
Some features are specific to each version of Pokémon HOME. For details, please review our information about the difference between the two versions.
Premium plan subscriptions
What is the difference between the Pokémon HOME Basic Plan and Premium Plan?
Players with a free Pokémon HOME Basic Plan can use Pokémon HOME to move and trade Pokémon between compatible Pokémon games. Additionally, Pokémon fans can enroll in the Pokémon HOME Premium Plan for even more great features.
Please review our information about what is included in the Pokémon HOME Premium Plan.
How much does a Pokémon HOME Premium Plan cost?
For current subscription plans and pricing, please review our information about the Pokémon HOME Premium Plan.
Do I need to purchase a Pokémon HOME Premium Plan for both the Nintendo Switch and the smart device app if I want to use both?
No, you only need to purchase one Premium Plan. Your Pokémon HOME Premium Plan is tied to your Nintendo Account. Once you have linked your Nintendo Account to the Nintendo Switch and mobile device versions of Pokémon HOME, you can use the Premium Plan features on either device.
Please note that the Premium Plan is for one Nintendo Account. If there are multiple users on a Nintendo Switch console, each player will need to purchase their own Premium Plan if they want to use those extra features.
Do I need to purchase a Nintendo Switch Online membership AND Pokémon HOME subscription to use all the features in Pokémon HOME?
No, an NSO membership is not required for Pokémon HOME.
Players that have already purchased a Nintendo Switch Online membership will need to purchase the Pokémon HOME Premium Plan to access the Premium Plan features.
Do I need to purchase a Pokémon HOME Premium Plan for each person that wants to use the service?
The subscription is for an individual membership only, so a separate subscription should be purchased for each player that wants to use all the features.
However, please keep in mind that a paid Premium Plan is not required to transfer Pokémon on Nintendo Switch. Anyone that can access Pokémon HOME on Nintendo Switch can transfer Pokémon to and from the compatible game save data for other players on the system.
Transferring Pokémon
How do I transfer Pokémon from other games?
The Nintendo Switch version of Pokémon HOME supports connectivity with the Nintendo Switch games Pokémon Sword, Pokémon Shield, Pokémon: Let’s Go, Pikachu!, and Pokémon: Let’s Go, Eevee!
Both the Nintendo Switch version and mobile device version of Pokémon HOME support connectivity with the Nintendo 3DS software Pokémon Bank.
For details, please review our information about transferring Pokémon to Pokémon HOME.
Can I still transfer Pokémon from Pokémon Bank if I no longer have a Nintendo 3DS?
Yes, you can use the Nintendo Network ID that was linked to your Pokémon Bank account to transfer Pokémon from Pokémon Bank into Pokémon HOME. For details, please review our information about transferring Pokémon to Pokémon HOME.
Which games can I transfer my Pokémon to?
This depends on which game the Pokémon came from – and where it’s been!
If the Pokémon came from:
- Pokémon Sword or Pokémon Shield:
- These can be moved from Pokémon HOME to either Pokémon Sword or Pokémon Shield.
- Pokémon: Let’s Go, Pikachu!, or Pokémon: Let’s Go, Eevee!:
- Pokémon that can be registered in the Pokedex in Pokémon Sword or Pokémon Shield can be moved from Pokémon HOME to those games.
- With one exception (below), Pokémon from the Pokémon: Let’s Go games can be moved from Pokémon HOME back to either of the Pokémon: Let’s Go games.
- EXCEPTION: Please note that once a Pokémon has been moved to Pokémon Sword or Pokémon Shield, it cannot be transferred back to the Pokémon: Let’s Go titles from Pokémon HOME – even if that’s where the Pokémon came from originally.
- Pokémon Bank:
- Certain Pokémon can be moved from Pokémon HOME to Pokémon Sword, Pokémon Shield, Pokémon: Let’s Go, Pikachu!, or Pokémon: Let’s Go, Eevee!.
- Check the Pokémon details in Pokémon HOME to see which game a specific Pokémon can travel to.
For details, please review our information about transferring Pokémon to Pokémon HOME.
Can other players on my Nintendo Switch console access my Pokémon?
When using Pokémon HOME, players can choose to deposit and withdraw Pokémon to and from any compatible save data on that Nintendo Switch system. That means that other players with Pokémon HOME can access Pokémon from your games on Nintendo Switch.
Please be careful not to transfer other players' Pokémon on your console without their permission.
Trading Pokémon
Can I trade Pokémon using the Nintendo Switch version of Pokémon HOME?
The ability to trade Pokémon is only available in the smart device version of Pokémon HOME.
However, players with a Nintendo Switch online membership can also trade with other players directly through the Pokémon Sword, Pokémon Shield, Pokémon: Let’s Go, Pikachu!, or Pokémon: Let’s Go, Eevee! games on Nintendo Switch.
How can I trade Pokémon with other players in Pokémon HOME?
There are four ways to trade Pokémon using Pokémon HOME on your mobile device: Wonder Box, GTS trades, Room Trade, and Friend Trade.
For details, please review our information about trading Pokémon on Pokémon HOME.
Can I trade with specific friends?
Players age 16 and older can use the Friend Trade feature to trade your Pokémon with other users who you’ve become friends with in the smart device version of Pokémon HOME. You can add friends using the Add Friend feature in Pokémon HOME.
The Friend list in Pokémon HOME is not connected to your Friend List on Nintendo Switch.
Additional features
How do I sync my game data between Switch and smart device app?
To sync your game data, do the following:
- On your Nintendo Switch system, use your Nintendo Account to download Pokémon HOME from the Nintendo eShop.
- On your smart device, download the mobile version of Pokémon HOME using the App Store or Play Store.
- Start the mobile version of Pokémon HOME. During the first-time setup, follow the onscreen instructions to link the same Nintendo Account that you used on the Nintendo Switch. The data will sync between the two versions.
It is important that you link the Nintendo Account when you first set up the mobile version of Pokémon HOME. Otherwise, you may not be able to link the same Nintendo Account later.
What can I do with Pokémon HOME Points?
In both the Nintendo Switch and smart device versions of Pokémon HOME, you can collect Pokémon HOME Points based on the number of Pokémon you have in your Boxes.
The points you accumulate can be converted to BP (Battle Points) in Pokémon Sword or Pokémon Shield through the Nintendo Switch version of Pokémon HOME.
What is a Mystery Gift?
Mystery Gift is a feature in the game that allows players to redeem download codes, connect to a Poké Ball Plus, or connect wirelessly to Nintendo-sponsored events to obtain special Pokémon or items.
Please keep an eye on pokemon.com for information about any upcoming promotions.
Note
- This update must be applied in order to use the game’s Internet features.
- Save data will still be available for use after downloading the update.
- If the system is connected to the Internet, the update will download and install automatically.
On December 21, 2020, a new software update for Pokémon Sword and Pokémon Shield became available for download. Please take a moment to download and install this update while your Nintendo Switch console is connected to the Internet.
Complete these steps
Pokemon Home Troubleshooting Problems
- Connect the Nintendo Switch console to the Internet.
- Return to the HOME Menu and launch the game.
- The update will be downloaded and installed automatically.
- Once the update is installed, the newest version number will be displayed on the title screen.
Update history
Click the version number below for information about the update. Each update also includes all previous updates.
Ver. 1.3.1 (Released December 21, 2020)
- Fixed some issues for a better gameplay experience.
Ver. 1.3.0 (Released October 22, 2020)
- Expansion Pass Part 2, The Crown Tundra, has been released as downloadable content
- Customers who have purchased the Pokémon Sword Expansion Pass or Pokémon Shield Expansion Pass can now explore The Crown Tundra
- Additional Pokémon now appear
- Even if you have not purchased the expansion pass, you can find additional Pokémon through online gameplay.
- Other updates
- Fixed a number of issues so that gameplay is more enjoyable.
Ver. 1.2.1 (Released July 7, 2020)
- A bug in regards to the number of digits for password settings has been fixed.
- In regards to the passwords that can be set for Y-Comm and Max Raid Battles, we fixed the bug where players could be matched with others whose passwords were not coinciding.
- Other updated content
- We fixed several other issues to improve game play experience.
Ver. 1.2.0 (Released June 16, 2020)
- Part 1, The Isle of Armor, has been released as downloadable content
- Customers who have purchased an Expansion Pass can now enjoy adventures on the Isle of Armor.
- You can learn more about the Isle of Armor here: https://swordshield.pokemon.com/en-us/expansionpass/the-isle-of-armor/
- Additional Pokémon now appear
- Even without purchasing an Expansion Pass, customers can use network connections to play and have additional Pokémon appear.
- Link Codes are now 8-digits long
- Link Codes used in the Y-Comm or set for Max Raid Battles are now 8 digits instead of 4.
- Battle regulation marks
- Pokémon carried over from other regions via Pokémon HOME can now participate in online competitions and ranked battles. A battle regulation mark can be replaced on the Pokémon at the Battle Tower in order to participate in online competitions and ranked battles.
- Please check game news for more information.
- Addressed issue with online battles
- We’ve fixed an issue with online battles where the battle results could be arbitrarily invalidated.
- Additional updated content
- In addition, various issues were addressed to create a more enjoyable gaming experience.
Ver. 1.1.1 (Released March 17, 2020)
- Fixed several issues to improve gameplay experience.
Ver. 1.1 (Released January 9, 2020)
- Added a feature to jump to the eShop
- Added a bonus for Expansion Pass purchasers
- Additional Pokémon will be added
- Fixed various issues to improve gameplay