- Help & Support
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We’re here to help. Our customer service representatives are happy to answer any questions you may have about your Netspend Prepaid Card.
For Customer Service, you can reach us in a variety of ways:
Email us
Cardholders should email us through your secure inbox. Log in to the online Account Center to use this service.
Other inquiries can be sent to customerservice@netspend.com
Call us
For Customer Service, call us toll-free at:
1-86-NETSPEND
(1-866-387-7363)M–F 8AM–6PM Central
Sat. & Sun. 8AM-5PM CentralMail us
Netspend Corporation
PO Box 2136
Austin, TX 78768-2136Please note: We cannot accept cash or checks via mail.
Click here for reload locations.
Find us
Buy or load a card at any of our retail partner locations.
For complaints or compliments
E-mail our President at president@netspend.com.
For partnership opportunities
Submit a partnership request.
For media relations
Contact our public relations department at mediarelations@netspend.com.
For law enforcement related inquiries
Email us at LEInquiries@netspend.com.
For correspondence
PO Box 2136
Austin, TX 78768
Contact Us
Please enter your zip code to get the most accurate information for your local branch:The Naturescape® Guarantee
Your Naturescape® specialist is committed to making you happy with our service and your lawn and landscape. If you are not completely satisfied with the results of our services or you have any questions or concerns, please call your area branch office and we will be happy to take care of them free of charge within 72 hours.
At all our 39 locations